Literature review customer service - studentuhelp.ru

Institute of Customer Service - Literature reviews

Journal of Database Marketing Customer Strategy Management (2011) 18,. The product itself provides a service, and there is a large literature on how the. A Customer Service Literature Review Customer Service Excellence: Using, information Technologies to Improve Service Delivery in Government Jan. 1992.

A Brief Literature Review: Customer Relationship Management. A model of service quality called the gap model identifies five gaps that can. Our literature reviews provide an overview of the current knowledge and methodology in a chosen customer service subject. They enable you to bring yourself.

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